How It Works

COMPLICATED MADE SIMPLE

Corporate Graphics International’s online ordering application; CONVERGE is a user friendly site that quickly guides you through the ordering process for your personalized business products in as few as four clicks. It offers global capabilities along with B2B platform integration.

STRESS FREE ORDERING Our sites are ready with language translators, currency solutions, and multiple locations for faster shipping.

Welcome/Login Individual companies can allow for different prompts on the login page to capture information such as Store or Division numbers. Homepage Your home page can be customized with html specifically for your company.  Examples include new products or special alerts to visitors. The main content section of the Home Page provides quick links to common areas.  Quick Access Menu Skip directly to any product at any time by using the Product drop down menu.  This menu displays all categories and products in a compact format with the preview included.

Product Selection The products can be viewed as thumbnails or as a list. Quantity Your company can request additional information to be captured in this window such as cost center. Personalization and Proof Users often provide feedback commenting how much they love to see the real time proof as they type! One Page Checkout Our surveys confirm that users prefer one large page to multiple page checkouts.

 

WE MAKE INTEGRATION EASY.

CONVERGE can work independently or be integrated into B2B software programs like:

Over 40% of all orders are received through the integration of CONVERGE and our customers’ B2B solutions

Success Story

CHALLENGE: A large financial institution wanted to streamline its order entry process and billing while maintaining brand and regulatory compliances across its broad range of corporate stationery products.

Customer Goals:
1. Save money across all products.
2. Engage one vendor to provide all corporate stationery products, including name badges, stamps, holiday cards, calendars, and pocket planners.
3. Allow online ordering for all products on one easy-to-use ordering site.
4. Lock down brand guidelines and enforce compliance.

PROVEN SOLUTION The CONVERGE online ordering system simplified the order process, decreased order placement time, reduced mistakes, and eliminated most rush orders while offering flexibility in shipping methods.

	A client-run time trial revealed that CONVERGE reduced order placement time by 3 minutes per order. The customer assumed annual cost savings of approximately $450,000 (3 minutes x 360,000 orders = 1,080,000 minutes or 18,000 hrs. x $25 per hr = $450,000).
	Rush orders have been virtually eliminated because the shipping information tool tells users when items will ship so they know when expedited orders are unnecessary.
	Brand guidelines and compliance rules were programmed in CONVERGE and the customer was pleased with the enforcement options for each product. End-user surveys revealed that users like the way the item proof updates in real time as they enter their information.

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LOOKING FOR A CERTAIN ATTRIBUTE?CONVERGE was built with our clients in mind and continues to evolve based on user feedback. Ease of use, quality and the highest level of service are built right in. You can decide which features are best for your company to achieve highest efficiency and brand consistency.

FEATURES THAT WILL MAKE LIFE EASIER
Administrative Controls Brand Compliant Designs Currency Solutions Detailed Order History Easy Checkout Email Confirmation Intuitive Navigation	International Shipping Language Translators Multiple Payment Options Native Language Proofs Order Status Password Protection PDF Proof Options	Personalization Prompts Real Time Proofs Reporting Capabilities Search Capability Secure  Access Shopping Cart

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